Conflict Resolution Techniques for High-Pressure Cabin Environments: A Service Recovery Framework
Keywords:
Conflict resolution, Techniques, High-pressure, Cabin environments, Service recovery, FrameworkAbstract
In the dynamic and confined environment of commercial aircraft cabins, conflicts can arise swiftly and unexpectedly, often fueled by stress, cultural differences, operational delays, or unmet service expectations. These high-pressure situations pose significant challenges to cabin crew, who must maintain safety, ensure service continuity, and manage emotional responses among passengers. This explores conflict resolution techniques specifically adapted for high-pressure cabin environments and proposes a service recovery framework designed to support cabin crew in managing and recovering from in-flight disputes effectively. Drawing from communication theory, emotional intelligence, and service recovery literature, the framework emphasizes three critical stages: immediate de-escalation, problem resolution, and post-incident recovery. Techniques such as active listening, assertive-yet-empathetic communication, and the CLEAR model (Clarify, Listen, Empathize, Act, Reassure) are integrated to guide crew responses in real time. Cultural sensitivity and non-verbal communication also emerge as crucial elements in mitigating misunderstandings and restoring passenger confidence. The framework is further supported by structured crew training, standard operating procedures, and performance feedback mechanisms. Case examples from leading airlines such as Delta Air Lines and Singapore Airlines illustrate the practical application of these strategies in real-world contexts, highlighting the impact of proactive conflict management on service quality and passenger satisfaction. The findings suggest that airlines investing in comprehensive service recovery training and empowering their crew with adaptive conflict resolution skills can enhance passenger trust, minimize service disruptions, and strengthen brand reputation. Future research is encouraged to explore technology-enhanced conflict mediation tools, such as AI-driven decision support systems and real-time behavioral monitoring, as well as cross-cultural variations in conflict perception and resolution preferences. Ultimately, embedding conflict resolution within a broader service recovery framework enables airlines to transform in-flight tensions into opportunities for reinforcing customer loyalty.
Downloads
References
Adenuga, T. et al., 2024. Enabling AI-Driven Decision-Making through Scalable and Secure Data Infrastructure for Enterprise Transformation. International Journal of Scientific Research in Science, Engineering and Technology, 11(3), pp.482–510. Available at: https://doi.org/10.32628/IJSRSET241486.
Adenuga, T. et al., 2024. Supporting AI in Logistics Optimization through Data Integration, Real-Time Analytics, and Autonomous Systems. International Journal of Scientific Research in Science, Engineering and Technology, 11(3), pp.511–546. Available at: https://doi.org/10.32628/IJSRSET241487.
Adenuga, T., Ayobami, A.T., Mike-Olisa, U. & Okolo, F.C., 2024. Leveraging generative AI for autonomous decision-making in supply chain operations: A framework for intelligent exception handling. International Journal of Computer Sciences and Engineering, 12(5), pp.92–102. https://doi.org/10.32628/CSEIT24102138.
Adewoyin, M.A., Ogunnowo, E.O., Fiemotongha, J.E., Igunma, T.O. & Adeleke, A.K., 2024. Advances in AI-Based Optimization for Multiphysics Fluid Dynamics in Product Design Engineering. International Journal of Scientific Research in Science and Technology, 11(2), pp.1046–1081. DOI: 10.32628/IJSRST251222713.
Ajiga, D.I., Adeleye, R.A., Tubokirifuruar, T.S., Bello, B.G., Ndubuisi, N.L., Asuzu, O.F. & Owolabi, O.R., 2024. Machine Learning for Stock Market Forecasting: A Review of Models and Accuracy. Finance & Accounting Research Journal, 6(2), pp.112–124. DOI: 10.51594/farj.v6i2.783.
Ajuwon, A. et al., 2024. A Model for Financial Automation in Developing Economies: Integrating AI with Payment Systems and Credit Scoring Tools. Gyanshauryam, International Scientific Refereed Research Journal, 7(6), pp.161–205.
Ajuwon, A., Oladuji, T.J., Akintobi, A.O. & Onifade, O., 2024. A Model for Financial Automation in Developing Economies: Integrating AI with Payment Systems and Credit Scoring Tools. Gyanshauryam, International Scientific Refereed Research Journal, 7(6), pp.161–205.
Akinsanya, A., Oyedokun, O., Akinwande, O.T. & Aminu, M., 2024. A Review of Advanced Cyber Threat Detection Techniques in Critical Infrastructure: Evolution, Current State, and Future Directions. IRE Journals, 8(1), pp.74-84.
Akintobi, A.O., Okeke, I.C. & Ajani, O.B., 2024. Artificial Intelligence and Big Data Analytics in Predicting Tax Compliance Behavior among SMEs. International Journal of Scientific Research in Science, Engineering and Technology, 11(1), pp.101–111. DOI: 10.32628/IJSRSET241482.
Akintobi, A.O., Okeke, I.C. & Ajani, O.B., 2024. Integrating taxation, financial controls, and risk management: A comprehensive model for small and medium enterprises to foster economic resilience. International Journal of Management & Entrepreneurship Research, 6(12), pp.3902–3914. DOI: 10.51594/ijmer.v6i12.1746.
Akintobi, A.O., Okeke, I.C. & Ajani, O.B., 2024. Leveraging Blockchain and Predictive Analytics to Combat VAT Fraud in Nigeria’s Informal Economy. International Journal of Scientific Research in Science, Engineering and Technology, 11(1), pp.112–121. DOI: 10.32628/IJSRSET241483.
Akintobi, A.O., Okeke, I.C. & Ajani, O.B., 2024. The role of tax policies in shaping the digital economy: Addressing challenges and harnessing opportunities for sustainable growth. International Journal of Advanced Economics, 6(12), pp.777–787. DOI: 10.51594/ijae.v6i12.1752.
Aminu, M., Akinsanya, A., Dako, D.A. & Oyedokun, O., 2024.Enhancing Cyber Threat Detection through Real-time Threat Intelligence and Adaptive Defense Mechanisms. International Journal of Computer Applications Technology and Research, 13(8), pp.11–27. DOI: 10.7753/IJCATR1308.1002
Aniebonam, E.E., 2024. Strategic management in turbulent markets: A case study of the USA. International Journal of Modern Science and Research Technology, 1(8), pp.35-43.
Attipoe, V., Chukwuma-Eke, E.C., Lawal, C.I., Friday, S.C., Isibor, N.J. & Akintobi, A.O., 2024. Business Consulting for Sustainable Energy Practices: Enabling SMEs to Compete in a Global Energy Economy. International Journal of Multidisciplinary Research and Growth Evaluation, 5(1), pp.1692–1698. DOI: 10.54660/IJMRGE.2024.5.1.1692-1698.
Ayodeji, D.C., Oyeyipo, I., Nwaozomudoh, M.O., Isibor, N.J., Alonge, E., Mayienga, B.A. & Onwuzulike, O.C., 2024. Modeling the Future of Finance: Digital Transformation, Fintech Innovations, Market Adaptation, and Strategic Growth. World Journal of Innovation and Modern Technology, 8(6), pp.138–184. DOI: 10.56201/wjimt.v8.no6.2024.pg138.184.
Chianumba, E.C., Forkuo, A.Y., Mustapha, A.Y., Osamika, D. & Komi, L.S., 2024. Advances in Preventive Care Delivery through WhatsApp, SMS, and IVR Messaging in High-Need Populations. International Journal of Advanced Multidisciplinary Research and Studies, 4(6), pp.1967–1988. DOI: 10.62225/2583049X.2024.4.6.4189.
Chukwuma-Eke, E.C., Attipoe, V., Lawal, C.I., Friday, S.C., Isibor, N.J. & Akintobi, A.O., 2024. Promoting Financial Inclusion through Energy Financing for Underserved Communities: A Sustainable Business Model. International Journal of Multidisciplinary Research and Growth Evaluation, 5(1), pp.1699–1707. DOI: 10.54660/IJMRGE.2024.5.1.1699-1707.
Ebepu, O.O., Okpeseyi, S.B.A., John-Ogbe, J. and Emmanuel, E., 2024. Harnessing Data-Driven Strategies For Sustained United States Business Growth: A Comparative Analysis Of Market Leaders.
Fagbore, O.O., Ogeawuchi, J.C., Ilori, O., Isibor, N.J., Odetunde, A. and Adekunle, B.I., 2024. Building Cross-Functional Collaboration Models Between Compliance, Risk, and Business Units in Finance.
Folorunso, A., CE, N.O.B., Adedoyin, A. and Ogundipe, F., 2024. Policy framework for cloud computing: AI, governance, compliance, and management. Glob J Eng Technol Adv.
Gbabo, E.Y., Okenwa, O.K. & Chima, P.E., 2024. Constructing Workforce Alignment Models for Cross-Functional Delivery Teams in Infrastructure Projects. International Journal of Multidisciplinary Research and Growth Evaluation, 3(2), pp.746–753. DOI: 10.54660/.IJMRGE.2022.3.2.746-753.
Gbabo, E.Y., Okenwa, O.K. & Chima, P.E., 2024. GIS-Based Flood Risk Mapping and Infrastructure Adaptation Strategies in Urban Nigeria. GIS Review and Research Journal, 3(2), pp.119-132.
Gbabo, E.Y., Okenwa, O.K. & Chima, P.E., 2024. Green Accounting and Budget Reforms: Toward Sustainable Fiscal Policy in Sub-Saharan Africa. Global Accounting and Budgetary Review, 1(1), pp.1-20.
Gbabo, E.Y., Okenwa, O.K. & Chima, P.E., 2024.Integrating CDM Regulations into Role-Based Compliance Models for Energy Infrastructure Projects. International Journal of Advanced Multidisciplinary Research and Studies, 4(6), pp.2430-2438.
Gbenle, T.P., Abayomi, A.A., Uzoka, A.C., Odofin, O.T., Adanigbo, O.S. and Ogeawuchi, J.C., 2024. Developing an AI Model Registry and Lifecycle Management System for Cross-Functional Tech Teams.
Kokogho, E., Adeniji, I.E., Olorunfemi, T.A., Nwaozomudoh, M.O., Odio, P.E. & Sobowale, A., 2024. Conceptualizing Improved Cash Forecasting Accuracy for Effective Currency Reserve Management in Nigerian Banks. International Journal of Management and Organizational Research, 3(6), pp.120–130. DOI: 10.54660/IJMOR.2024.3.6.021.1.
Kokogho, E., Odio, P.E., Ogunsola, O.Y. & Nwaozomudoh, M.O., 2024. AI-Powered Economic Forecasting: Challenges and Opportunities in a Data-Driven World. International Journal of Management and Organizational Research, 3(6), pp.74–83. DOI: 10.54660/IJMOR.2024.3.6.74-83.
Kokogho, E., Odio, P.E., Ogunsola, O.Y. & Nwaozomudoh, M.O., 2024. Transforming Public Sector Accountability: The Critical Role of Integrated Financial and Inventory Management Systems in Ensuring Transparency and Efficiency. International Journal of Management and Organizational Research, 3(6), pp.84–107. DOI: 10.54660/IJMOR.2024.3.6.84-107.
Kokogho, E., Odio, P.E., Ogunsola, O.Y. & Nwaozomudoh, M.O., 2024. Conceptual Analysis of Strategic Historical Perspectives: Informing Better Decision Making and Planning for SMEs. International Journal of Management and Organizational Research, 3(6), pp.108–119. DOI: 10.54660/IJMOR.2024.3.6.108-119.
Komi, L.S., Chianumba, E.C., Forkuo, A.Y., Osamika, D. & Mustapha, A.Y., 2024. Advances in AI-Augmented Patient Triage and Referral Systems for Community-Based Public Health Initiatives. International Journal of Advanced Multidisciplinary Research and Studies, 4(6), pp.2010–2032. DOI: 10.62225/2583049X.2024.4.6.4191.
Komi, L.S., Chianumba, E.C., Forkuo, A.Y., Osamika, D. & Mustapha, A.Y., 2024. A Conceptual Framework for Enhancing Public Health Equity Through Digital Infrastructure Investment in Low-Resource Area. International Journal of Advanced Multidisciplinary Research and Studies, 4(6), pp.2085–2106. DOI: 10.62225/2583049X.2024.4.6.4192.
Komi, L.S., Mustapha, A.Y., Forkuo, A.Y. & Osamika, D., 2024. A Conceptual Analysis of Mental Health Screening Implementation in Primary Healthcare Settings. International Journal of Multidisciplinary Research and Growth Evaluation, 5(1), pp.1714-1719. DOI: 10.54660/.IJMRGE.2024.5.1.1714-1719.
Komi, L.S., Mustapha, A.Y., Forkuo, A.Y. & Osamika, D., 2024. Conceptualizing the Integration of Digital Health Tools into Clinical Practice: A Review-Based Approach. ICONIC Research and Engineering Journals, 7(7), pp.692-694. DOI: 10.17148/IJEIR.2024.77079.
Komi, L.S., Mustapha, A.Y., Forkuo, A.Y. & Osamika, D., 2024. Community-Based Health Promotion Models for Cardiovascular Disease Prevention: A Conceptual and Evidence-Based Review. International Journal of Multidisciplinary Research and Growth Evaluation, 5(1), pp.1708-1713. DOI: 10.54660/.IJMRGE.2024.5.1.1708-1713.
Komi, L.S., Mustapha, A.Y., Forkuo, A.Y. & Osamika, D., 2024. Conceptual Framework for Predictive Analytics in Disease Detection: Insights from Evidence-Based Big Data Analysis. International Journal of Advanced Multidisciplinary Research and Studies, 4(6), pp.1962–1966. DOI: 10.62225/2583049X.2024.4.6.4188.
Komi, L.S., Mustapha, A.Y., Forkuo, A.Y. & Osamika, D., 2024. Lifestyle Intervention Models for Type 2 Diabetes: A Systematic Evidence-Based Conceptual Framework. ICONIC Research and Engineering Journals, 7(8), pp.511-513. DOI: 10.17148/IJEIR.2024.78080.
Kufile, O.T., Otokiti, B.O., Onifade, A.Y., Ogunwale, B. & Okolo, C.H., 2024. Designing Ethics-Governed AI Personalization Frameworks in Programmatic Advertising. International Journal of Scientific Research in Civil Engineering, 8(3), pp.115-133. DOI: 10.32628/IJSRCE
Kufile, O.T., Otokiti, B.O., Onifade, A.Y., Ogunwale, B. & Okolo, C.H., 2024. Building Executive Dashboards for Real-Time Cross-Channel Performance Monitoring. International Journal of Scientific Research in Humanities and Social Sciences, 1(2), pp.143-160. DOI: 10.32628/IJSRHSS
Kufile, O.T., Otokiti, B.O., Onifade, A.Y., Ogunwale, B. & Okolo, C.H., 2024. Developing Ad Impact Assessment Models Using Pre/Post-Survey Data Analytics. International Journal of Scientific Research in Humanities and Social Sciences, 1(2), pp.161-178. DOI: 10.32628/IJSRHSS
Nwaimo, C.S., Adegbola, A.E. & Adegbola, M.D., 2024. Data-driven strategies for enhancing user engagement in digital platforms. International Journal of Management & Entrepreneurship Research, 6(6), pp.1854–1868. DOI: 10.51594/ijmer.v6i6.1170.
Nwaimo, C.S., Adegbola, A.E. & Adegbola, M.D., 2024. Predictive analytics for financial inclusion: Using machine learning to improve credit access for under banked populations. Computer Science & IT Research Journal, 5(6), pp.1358–1373. DOI: 10.51594/csitrj.v5i6.1201.
Nwaimo, C.S., Adegbola, A.E. & Adegbola, M.D., 2024. Sustainable business intelligence solutions: Integrating advanced tools for long-term business growth. GSC Advanced Research and Reviews, 19(3), pp.31–39. DOI: 10.30574/gscarr.2024.19.3.0190.
Nwaimo, C.S., Adegbola, A.E. & Adegbola, M.D., 2024. Transforming healthcare with data analytics: Predictive models for patient outcomes. GSC Biological and Pharmaceutical Sciences, 27(3), pp.25–35. DOI: 10.30574/gscbps.2024.27.3.0190.
Nwaimo, C.S., Adegbola, A.E., Adegbola, M.D. & Adeusi, K.B., 2024. Evaluating the role of big data analytics in enhancing accuracy and efficiency in accounting: A critical review. Finance & Accounting Research Journal, 6(6), pp.877–892. DOI: 10.51594/farj.v6i6.1184.
Nwaimo, C.S., Adegbola, A.E., Adegbola, M.D. & Adeusi, K.B., 2024. Forecasting HR expenses: A review of predictive analytics in financial planning for HR. International Journal of Management & Entrepreneurship Research, 6(6), pp.1842–1853. DOI: 10.51594/ijmer.v6i6.1169.
Nwani, S., Abiola-Adams, O., Otokiti, B.O., & Ogeawuchi, J.C., 2024. Modeling Operational Transformation Strategies for Lean Fulfillment and Cost Reduction in Global E-Commerce Enterprises. International Journal of Scientific Research in Science, Engineering and Technology, 11(3), pp.580–591. DOI: 10.32628/IJSRSET241489.
Nwaozomudoh, M.O., 2024. The Role of Digital Banking Solutions in Enhancing Customer Acquisition and Retention in Competitive Markets. International Journal of Business, Law and Political Science, 1(12), pp.28–43. DOI: 10.61796/ijblps.v1i12.296.
Nwobodo, L.K., Nwaimo, C.S. & Adegbola, A.E., 2024. Enhancing cybersecurity protocols in the era of big data and advanced analytics. GSC Advanced Research and Reviews, 19(3), pp.203–214. DOI: 10.30574/gscarr.2024.19.3.0211.
Nwobodo, L.K., Nwaimo, C.S. & Adegbola, M.D., 2024. Strategic financial decision-making in sustainable energy investments: Leveraging big data for maximum impact. International Journal of Management & Entrepreneurship Research, 6(6), pp.1982–1996. DOI: 10.51594/ijmer.v6i6.1238.
Nwulu, E.O., Adikwu, F.E., Odujobi, O., Onyekwe, F.O., Ozobu, C.O. & Daraojimba, A.I., 2024. Financial Modeling for EHS Investments: Advancing the Cost-Benefit Analysis of Industrial Hygiene Programs in Preventing Occupational Diseases. International Journal of Multidisciplinary Research and Growth Evaluation, 5(1), pp.1438–1450. DOI: 10.54660/.IJMRGE.2024.5.1.1438-1450.
Odujobi, O., Onyekwe, F.O., Ozobu, C.O., Adikwu, F.E. & Nwulu, E.O., 2024. A Conceptual Model for Integrating Ergonomics and Health Surveillance to Reduce Occupational Illnesses in the Nigerian Manufacturing Sector. International Journal of Multidisciplinary Research and Growth Evaluation, 5(1), pp.1425–1437. DOI: 10.54660/.IJMRGE.2024.5.1.1425-1437.
Ogeawuchi, J.C., Sharma, A., Adekunle, B.I., Abayomi, A.A. and Onifade, O., 2024. Ethical Frameworks for AI Deployment in Financial Decision-Making: Balancing Profitability and Social Responsibility. International Journal of Scientific Research in Computer Science, Engineering and Information Technology, 10(2), pp.905-917.
Ogunnowo, E.O., Ogu, E., Egbumokei, P.I., Dienagha, I.N. & Digitemie, W.N., 2024. Conceptual Model for Failure Analysis and Prevention in Critical Infrastructure Using Advanced Non-Destructive Testing. IRE Journals, 7(10), pp.444–452.
Ogunnowo, E.O., Ogu, E., Egbumokei, P.I., Dienagha, I.N. & Digitemie, W.N., 2024. Conceptual Model for Topology Optimization in Mechanical Engineering to Enhance Structural Efficiency and Material Utilization. IRE Journals, 7(12), pp.523–531.
Ogunwole, O., Onukwulu, E.C., Joel, M.O., Achumie, G.O. & Sam-Bulya, N.J., 2024. Supply Chain Resilience in the Post-Pandemic Era: Strategies for SME Survival and Growth. IRE Journals, 8(5), pp.1273-1281. DOI: 10.34256/ire.v8i5.1706594.
Ogunwole, O., Onukwulu, E.C., Joel, M.O., Adaga, E.M. & Ibeh, A.I., 2024. Data-Driven Decision-Making in Corporate Finance: A Review of Predictive Analytics in Profitability and Risk Management. IRE Journals, 7(11), pp.772-779. DOI: 10.34256/ire.v7i11.1705773.
Ogunwole, O., Onukwulu, E.C., Joel, M.O., Adaga, E.M. & Ibeh, A.I., 2024. Data-Driven Decision-Making in Corporate Finance: A Review of Predictive Analytics in Profitability and Risk Management. IRE Journals, 7(11), pp.772–779. DOI: .
Ogunwole, O., Onukwulu, E.C., Joel, M.O., Ewim, C.P.-M. & Adaga, E.M., 2024. Digital Transformation in Supply Chain Management: Leveraging Blockchain for Transparency and Sustainability. IRE Journals, 8(3), pp.848–854. DOI: .
Ogunwole, O., Onukwulu, E.C., Joel, M.O., Sam-Bulya, N.J. & Achumie, G.O., 2024. Optimizing Supply Chain Operations Through Internet of Things (IoT) Driven Innovations. IRE Journals, 7(8), pp.471-477. DOI: 10.34256/ire.v7i8.1705491.
Ogunwole, O., Onukwulu, E.C., Sam-Bulya, N.J., Joel, M.O. & Ewim, C.P.-M., 2024. Digital Transformation in Supply Chain Management: Leveraging Blockchain for Transparency and Sustainability. IRE Journals, 8(3), pp.848-856. DOI: 10.34256/ire.v8i3.1706268.
Olinmah, F.I., Abiola-Adams, O., Otokiti, B.O. & Ojonugwa, B.M., 2024. A Data-Driven Internal Controls Modeling Framework for Operational Risk Mitigation in Financial Services. International Journal of Scientific Research in Science, Engineering and Technology, 11(5), pp.368-383. DOI: 10.32628/IJSRSET24105475.
Omisola, J.O., Chima, P.E., Okenwa, O.K., Olugbemi, G.I.T. & Ogu, E., 2024. Green Financing and Investment Trends in Sustainable LNG Projects: A Comprehensive Review. International Journal of Advanced Multidisciplinary Research and Studies, 4(6), pp.1767-1771.
Omisola, J.O., Etukudoh, E.A., Okenwa, O.K., Olugbemi, G.I.T. & Ogu, E., 2024. Innovating Project Delivery and Piping Design for Sustainability in the Oil and Gas Industry: A Conceptual Framework. International Journal of Advanced Multidisciplinary Research and Studies, 4(6), pp.1772-1777.
Omisola, J.O., Etukudoh, E.A., Okenwa, O.K., Olugbemi, G.I.T. & Ogu, E., 2024. Geosteering Real-Time Optimization Using Deep Learning Algorithms: Integration of Deep Reinforcement Learning in Well Trajectory Adjustment. International Journal of Advanced Multidisciplinary Research and Studies, 4(6), pp.1778-1787.
Omoegun, G., Fiemotongha, J.E., Omisola, J.O., Okenwa, O.K. & Onaghinor, O., 2024. Advances in ERP-Integrated Logistics Management for Reducing Delivery Delays and Enhancing Project Delivery. International Journal of Advanced Multidisciplinary Research and Studies, 4(6), pp.2374-2392.
Onifade, A.Y., Dosumu, R.E., Abayomi, A.A., Agboola, O.A. & Nwabekee, U.S., 2024. Advances in Cross-Industry Application of Predictive Marketing Intelligence for Revenue Uplift. International Journal of Advanced Multidisciplinary Research and Studies, 4(6), pp.2301-2312.
Onifade, A.Y., Dosumu, R.E., Abayomi, A.A., Agboola, O.A. & Ogeawuchi, J.C., 2024. Systematic Review of Data-Integrated GTM Strategies for Logistics and Postal Services Modernization. International Journal of Scientific Research in Science and Technology, 11(4), pp.587-604. DOI: 10.32628/IJSRST241151215
Onifade, A.Y., Ogeawuchi, J.C. & Abayomi, A.A., 2024. Data-Driven Engagement Framework: Optimizing Client Relationships and Retention in the Aviation Sector. International Journal of Advanced Multidisciplinary Research and Studies, 4(6), pp.2163–2180. DOI: 10.62225/2583049X.2024.4.6.4268.
Osamika, D., Forkuo, A.Y., Mustapha, A.Y., Chianumba, E.C. & Komi, L.S., 2024. Systematic Review of Global Best Practices in Multinational Public Health Program Implementation and Impact Assessment. International Journal of Advanced Multidisciplinary Research and Studies, 4(6), pp.1989–2009. DOI: 10.62225/2583049X.2024.4.6.4190.
Oyedokun, O., Ewim, S.E. & Oyeyemi, O.P., 2024. A Comprehensive Review of Machine Learning Applications in AML Transaction Monitoring. International Journal of Engineering Research and Development, 20(11), pp.730-743.
Oyedokun, O., Ewim, S.E. & Oyeyemi, O.P., 2024. Developing a Conceptual Framework for the Integration of Natural Language Processing to Automate and Optimize AML Compliance Processes. Computer Science & IT Research Journal, 5(10), pp.2458–2484. DOI: 10.51594/csitrj.v5i10.1675.
Oyedokun, O., Ewim, S.E. & Oyeyemi, O.P., 2024. Leveraging Advanced Financial Analytics for Predictive Risk Management and Strategic Decision-Making in Global Markets. Global Journal of Research in Multidisciplinary Studies, 2(2), pp.16–26. DOI: 10.58175/gjrms.2024.2.2.0051.
Sharma, A., Adekunle, B.I., Ogeawuchi, J.C., Abayomi, A.A. and Onifade, O., 2024. Optimizing Due Diligence with AI: A Comparative Analysis of Investment Outcomes in Technology-Enabled Private Equity.
Uzozie, O.T., Onukwulu, E.C., Olaleye, I.A., Makata, C.O., Paul, P.O. & Esan, O.J., 2024. Achieving Value for Money in the Procurement of Health Supplies: A Strategic Approach. Engineering and Technology Journal, 7(9), pp.514-515. DOI: 10.47191/etj/v709.1705613.
Downloads
Published
Issue
Section
License
Copyright (c) 2024 International Journal of Scientific Research in Humanities and Social Sciences
This work is licensed under a Creative Commons Attribution 4.0 International License.
