Optimizing Crew Feedback Systems for Proactive Experience Management in Air Travel. International Journal of Scientific Research in Humanities and Social Sciences, [S. l.], v. 1, n. 2, p. 198–215, 2024. Disponível em: https://ijsrhss.com/index.php/home/article/view/IJSRSSH242542. Acesso em: 22 jul. 2025.